Privacy Policy

 1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Company name

• Billing and shipping details

• Any information submitted through contact forms or inquiries

1.2 Automatically Collected Information

When you use our Website, we may automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Pages visited and time spent

• Date and time of access

• Referring/exit pages

• Cookies and similar tracking technologies

1.3 Business-Related Information

As part of our import/export activities, we may collect information related to:

• Order details

• Customs documentation

• Shipping and logistics records

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2. How We Use Your Information

We use collected information to:

• Provide and manage our services

• Respond to inquiries and customer support requests

• Process orders, shipments, and transactions

• Improve Website functionality and user experience

• Comply with legal and regulatory requirements

• Prevent fraudulent or malicious activity

• Send business communications or updates (with opt-out options available)

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3. Cookies and Tracking Technologies

Our Website may use cookies, beacons, scripts, and similar tools to:

• Improve functionality

• Analyze site traffic

• Personalize user experience

You may disable cookies through your browser settings, but some Website features may not function properly as a result.

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4. How We Share Information

We may share your information with:

• Logistics partners, shipping providers, and customs agents

• Payment processors

• Service providers such as IT, analytics, and hosting vendors

• Regulatory authorities when required by law

• Business partners involved in fulfilling import/export transactions

We do not sell or rent your personal information to third parties.

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5. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. While we strive to protect all data, no method of transmission or storage can be guaranteed 100% secure.

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6. International Data Transfers

As an import/export company, your information may be transferred across borders to facilitate trade operations. We take steps to ensure compliance with applicable data protection laws when transferring data internationally.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of your information

• Object to or restrict certain processing activities

• Withdraw consent (where applicable)

• Request portability of your data

To exercise any of these rights, please contact us at the details below.

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8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content, privacy practices, or security of those third-party sites.

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9. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of the Website indicates acceptance of the updated policy.

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11. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Horizon Trade Connections

Website: https://horizontrade.com.vn